How much will a consultation cost?

Current as at 3rd June 2024

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Introductory Phone Call - 15 minutes

$0

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Initial Appointment - 90 minutes

Non-Concession: $200

Concession*: $160

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Standard Appointment - 60 minutes

Non-Concession: $140

Concession*: $100

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*Concession fees are available to pensioners and health care card holders.

 

Do you provide bulk billed appointments?

If you are experiencing financial hardship, Ally may consider bulk billing your appointments. 

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What is the required method of payment?

All accounts are to be paid at the time of consultation. Ally utilises Medipass for payments, allowing you to quickly and easily pay using a secure mobile link.

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Can I claim my appointment with Medicare?

Yes. If you have a suitable Medicare treatment plan, Ally can process the Medicare claim on your behalf. 

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Can I claim my appointment with my Private Health Insurer?

Private health insurers may provide rebates for telehealth dietetic services. Depending on your private health insurance cover, dietitian consultations may be claimable.

Ally will provide you with a receipt for private health insurance claiming. 

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Is there a cancellation fee?

Due to difficulty in filling consultations at late notice, appointments cancelled within 48 hours of the appointment will be charged 50% of the appointment fee. Appointments cancelled within 24 hours of the appointment will be charged the full appointment fee.

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Additionally, if you do not attend your scheduled appointment, or if you show up more than 10 minutes late for your appointment, you will be required to pay the full appointment fee.

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If you are running late for your appointment, contacting Ally at the time of the appointment may assist in avoiding a cancellation charge.

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Please click on the link in your appointment confirmation email if you need to cancel your appointment.

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How do the online appointments work?

1. Book your appointment by clicking on Book Now in the top menu. Once booked, you will receive a confirmation email containing the appointment details and some pre-appointment information.

2. At your scheduled appointment time, click on the link provided in your reminder email to join the video appointment. 

3. At the completion of your appointment, Ally will email you your recommendations and any other resources or materials that will be helpful to you. 

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What if my internet fails during an appointment?

Ally will phone you to complete the appointment. It is important that your phone is well charged before the appointment in case we have to resort to a phone call. 

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